Episode 33: Packer Freight’s POV on Change Management and Automation to Fuel Growth
April 17, 2025
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Explore how Packer Freight scaled without adding more reps through change management, automation, and AI.
Over the past six months, our customer conversations have shifted more towards product adoption, which prompted Cargo Chief to embrace a data-driven, customer-centric approach to ensure successful customer success. In this episode of Get Freight To It, we sat down with Marisa Gonzalez, Customer Success
Explore how Packer Freight scaled without adding more reps through change management, automation, and AI.
Explore the evolution of customer success in freight tech with Chris Arredondo and Rachel Backfisch. Learn how to drive user adoption, align product value, and optimize customer handoffs.
Host Chris Arredondo is joined by Chris Woods from Sims Global Solutions to discuss how winning freight faster, with tangible capacity can help break the load board cycle.
Join Chris Arredondo and Scott Douthitt from Trailer Bridge, Inc. as they explore the evolution of brokerages, the power of relationships, and how innovation supported a $1.4B contract.
Join Chris Arredondo and Matt Easton in a three-part episode to uncover why sales processes succeed or fail. Learn communication strategies, negotiation tips, and insights.
Chris Arredondo and Danielle Spinelli discuss digital onboarding, fraud prevention, and building strong carrier networks. Discover tools to mitigate risk for brokers, carriers, and shippers.
Enhance efficiency, reduce the time it takes to cover a load and drive more business at higher margins with Cargo Chief’s Digital Freight Matching & Automation platform.
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